Privacy Policy
This Privacy Policy explains how Isabel Pousset (“we”, “us”, or “our”) collects, uses, and protects your personal data when you visit this website or contact us.
We are committed to protecting your personal data in accordance with the General Data Protection Regulation (EU) 2016/679 (“GDPR”) and applicable Belgian data protection laws.
1. Data controller
The data controller responsible for processing your personal data is:
Isabel Pousset
Email: isabelpousset@gmail.com
Phone: +32 (0)479 21 77 51
VAT / Company number: BE0860755531
Website: www.isabelpousset.be
2. Personal data we collect
We may collect and process the following personal data:
Information you provide voluntarily
First and last name
Email address
Phone number
Address details
Any information you provide via contact or order forms
Information collected automatically
IP address
Browser type and version
Device type
Website usage data
Cookie-related data (see Cookie Policy)
3. Purposes and legal basis for processing
We process personal data only when we have a valid legal basis under GDPR.
Your personal data may be used for:
Responding to your inquiries
Legal basis: Legitimate interest (Article 6(1)(f) GDPR)
Processing and delivering your order
Legal basis: Performance of a contract (Article 6(1)(b) GDPR)
Communicating with you regarding your request or order
Legal basis: Contract or legitimate interest
Ensuring the proper functioning, security, and improvement of the website
Legal basis: Legitimate interest
Complying with legal and accounting obligations
Legal basis: Legal obligation (Article 6(1)(c) GDPR)
4. Data retention
We retain personal data only for as long as necessary for the purposes described above.
Typical retention periods:
Contact requests: up to 12 months after last contact
Customer and order data: up to 7 years (Belgian legal obligation)
Technical and analytics data: according to cookie retention periods
We may retain data longer if legally required.
5. Sharing personal data with third parties
We do not sell or rent your personal data.
We may share your data with trusted service providers when necessary, including:
Website hosting providers
Technical service providers
Analytics providers (if applicable)
These parties process data only on our behalf and under GDPR-compliant agreements.
We may also disclose data if required by law.
6. International data transfers
Some service providers may process data outside the European Economic Area (EEA).
When this occurs, appropriate safeguards are implemented, such as:
EU Standard Contractual Clauses (SCCs), or
Transfers to countries with an adequacy decision by the European Commission.
7. Cookies
This website uses cookies and similar technologies.
For detailed information about the cookies used and how to manage your preferences, please see the Cookie Policy:
8. Your rights under GDPR
You have the right to:
Access your personal data
Correct inaccurate data
Request deletion of your data
Restrict processing
Object to processing
Request transfer of your data
Lodge a complaint with a supervisory authority
To exercise your rights, contact:
isabelpousset@gmail.com
We will respond within one month, as required by GDPR.
9. Supervisory authority
You have the right to lodge a complaint with:
Belgian Data Protection Authority
Gegevensbeschermingsautoriteit (GBA)
Drukpersstraat 35
1000 Brussels
Belgium
https://www.gegevensbeschermingsautoriteit.be
10. Data security
We take appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, misuse, or alteration.
11. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
The latest version will always be available on this website.